FAQ

Shipping

How long does delivery take?

Delivery takes 5–8 business days with free tracked shipping on every headset. Priority shipping (1–2 business days) is $4.99 at checkout. We email your tracking number the day your order leaves.

Do you ship to my country?

Yes, we ship worldwide. International orders may be subject to import duties or taxes set by your country.

The Headset

Does it go in my ears?

No. SnareSight is open-ear: the hooks sit over your ears and the speakers rest just outside them, so you still hear your kit, the band and the click.

What does the camera record?

8MP photos and 1080p stabilised video from the camera on the right ear hook, pointing where you look. One press on the right ear pod starts recording.

How long does the battery last?

Up to 12 hours of use on a full charge. It charges with the included magnetic USB cable.

Is it waterproof?

It is splash and sweat resistant (IP54), built for long sets and hot rooms. It is not waterproof, so keep it out of water.

What colours are there?

Black, orange and white.

What's in the box?

The SnareSight headset, a black zip carry case and a magnetic USB charging cable, packed in the gift-ready SnareSight box.

Orders & Returns

What if I don't love it?

You're covered by our 30-day money-back guarantee. Email snaresight@outlook.com within 30 days of delivery and a real person sorts it out.

What if it arrives damaged?

Email snaresight@outlook.com with your order number and a photo and we'll make it right.

Still stuck?

Email snaresight@outlook.com or use our contact page. A real person replies within one business day.

Colours and finish may vary slightly from the photos.